Services - Software Support

We can provide Software Support for any application on an ad-hoc basis driven by yourselves, writing add-ons or reports to your specification, but we recommend:-

An Ongoing Support Agreement for any application we have developed or satisfactorily audited (merely our need to know what we are taking on and we will share our findings) tailored to your needs

Key Benefits
  • Complete System Knowledge providing understanding the implications of any changes on all segments of the system
     
  • Consultation and provision of upgrades and re-alignment to software as your business incorporates new technologies, expands, and diversifies. 
     
  • Monitoring the progress of the system, providing information regarding upgrades of hardware and operating systems as a routine re-assessment
     
  • Liaising with your IT department regarding hardware change implications
     
  • Operational Assistance - we can train new staff for you to avoid additional pressures on your established staff
     
  • Getting the Best out of the System - Problem Talk Through with somebody who has studied your business and the system.

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Last modified: 7th March 2005